Privacy Policy

Orchestronlab d.o.o. ("we", "us", "our") operates this website as Orchestron. This policy tells you which personal data we get through this website. It also tells you why we use the data, how long we keep it, who can see it, and what your rights are.

This policy applies to the website at orchestronlab.com. It does not apply to personal data that we process for clients. Our client agreements control that data. A Data Processing Agreement also applies if a client has one.

Information we collect

When you visit this website

Cloudflare hosts this website. When your browser asks for a page, Cloudflare gets your IP address, your browser type, the page address, and the time. Cloudflare uses this data to send the page and to protect the website.

Analytics

This website uses Cloudflare Web Analytics. This tool measures how people use the website and how fast the pages load. A Cloudflare script runs in your browser on each page. The script sends data about the page view to Cloudflare.

This data includes the page address, the previous page address, page load times, and technical data about your browser. We see the results as totals, such as the number of page views. The script does not put cookies in your browser.

When you contact us

The form on our Contact page sends your name, your email address, and your answers to Web3Forms. It also sends your company name if you give it. Web3Forms then sends this data to our inbox.

If you send us an email, we get your email address and your message. We use contact data only to answer you and to follow up.

Cookies

This website does not set cookies for analytics or advertising. See our Cookie Notice for more information.

Why we process this information

We use personal data for these purposes:

• To answer you when you use our contact form or send us an email.
• To operate and protect the website through hosting and security services.
• To measure the website through page view totals and page load times.
• To obey the law when the law tells us to keep or give data.

If the General Data Protection Regulation (GDPR) applies, we use these lawful bases:

• Legitimate interests: to operate, protect, and measure the website, and to answer you.
• Contract: when we must use the data for a contract with you.
• Legal obligation: when the law tells us to use the data.

How long we keep it

• Contact form messages and email: we keep these until we finish our answer and follow-up. If we have a business relationship with you, we keep them until it stops.
• Hosting and analytics data: Cloudflare controls how long it keeps this data. See the Cloudflare privacy policy.

Who has access

In Orchestron, only the personnel who must answer you or operate the website can see personal data. We do not sell or rent personal data. We do not give personal data to third parties for marketing.

These companies get personal data when the website operates:

• Cloudflare hosts the website and supplies the analytics tool. It gets the data that this policy shows under "When you visit this website" and "Analytics".
• Web3Forms sends the contact form data to our inbox. See the Web3Forms privacy policy.
• Our email service provider sends and stores our email.

Your rights

The law gives you rights if you are in the European Economic Area, the United Kingdom, or a place with similar data protection law. You have the right to:

• See the personal data that we keep about you.
• Ask us to correct data that is not correct.
• Ask us to delete your data.
• Object to how we use your data, or ask us to limit it.
• Get your data in a portable format.
• Make a complaint to the supervisory authority in your location.

To use these rights, send us a message through the contact form.

Contact

Use these details if you have questions about this policy or your data:

Orchestronlab d.o.o.
Zagreb, Croatia
the contact form

Updates

We can change this policy. When we change it, we also change the "Effective" date at the top of this page.